T3: Inadequate Draping

Use Case:

• (casual mention- ie Provider says: ”I felt he let the sheets fall off too much”)

Response:

• Kustomer shortcut: #T&S-Inadequate-draping

  Hello #name, Your feedback helps us provide a safe and comfortable experience. Thank you for making us aware of (personalize message). If you require additional assistance, please email help@zeel.com. 
  

  Kustomer Shortcut: #T&S-Inadequate-draping

Action:

• Send to Trust and Safety Kustomer queue.

• Escalate in T/S Slack Channel