Spa Reaches Out Asking To Make Adjustments To Their Account Notes/Info
Use Case: A Spa writes in to request that their account information or notes be updated.
Reply to Spa: #spa-relationship-manager-handoff
Thank you for bringing your concern to our attention. We want to ensure you receive the best support possible. Please reach out to your relationship manager directly for assistance:
Mandi Meyers
Virginia Howard
They will be happy to help you resolve any questions or issues promptly.
Actions needed:
Send the shortcut to the Spa.
Tag Mandi and Virginia as an FYI
Close the ticket.