Spa Reaches Out About Unconfirmed Appointments

Use Case: A Spa reached out inquiring about their unconfirmed upcoming appointment requests.

Reply to patient: #Spa-Unconfirmed-Appointments

Hello Team,

Thank you for reaching out. We understand the importance and need for these appointments to be confirmed. We are actively reaching out to our network of providers and will keep you updated with our progress and the status of your requests.

We appreciate your patience. Please let us know if any adjustments need to be made to any pending requests.



Actions needed: 

  • If incentive has not been added and the appointment is within 24 hours, add anywhere between $25-$75