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Spa Notifies Zeel That Provider Left Item Behind

USE CASE:

  • Spa notifies Zeel that a provider left an item(s) behind.  

RESPONSE:

  • Response to Spa Provider Left Item at Spa

    • Hello X, thank you for letting us know. We are notifying PROVIDER FIRST NAME LAST INITIAL. Please follow your spa’s lost and found protocols.

  • Message to provider

    • Hello NAME, SPA X let us know you left behind your LOST ITEM. Please coordinate pick-up with the spa directly.”

ACTION:

  • No escalation necessary.