Spa Client is Asking for Tip or Treatment Adjustments

USE CASE:

• Client is asking for tip/treatment adjustments 

RESPONSE:

• Use Kustomer shortcut: Spa-Spa-making-treatment/tip-adjustments

  • “Hello, #name,

    Thank you for letting us know about this discrepancy. We will adjust the checkout information accordingly, and the changes will be reflected in your next billing cycle.” 

ACTION:

1. Adjust appointment per the request.  

2. Mark ticket as done.