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Spa Asks Zeel for Providers Vaccine Cards

Internal TrainingCustomer Support ArticlesSpa

Spa Asks Zeel for Providers Vaccine Cards

USE CASE:

  • Spa asks Zeel for providers’ vaccine cards 

RESPONSE:

  • Spa Asking for Vaccine Cards

    • “Hello NAME, we take your concerns and request for vaccinated providers seriously. While we can help you find vaccinated providers, Zeel does not keep their vaccination cards on file. We suggest asking the providers to bring their vaccination cards on site so that you can make copies. Entering your request into the notes section of your appointment will help ensure the providers can accommodate. Do you need help adding in a note?”

ACTION:

  • No escalation necessary.

CONFLUENCE DOCUMENTATION