Prioritizing or Blocking Providers in CMS

Navigate to the Member Page:

• Go to the client’s member profile in CMS.

• On the left side, scroll down to the "Therapists" section near the bottom.

Add or Block Providers:

• Use the "+" button to add a provider.

• Use the block button to block a provider.

Icon Key:

• ❤️ Heart – Prioritized provider.

• ⭐ Star – Provider has been seen but is not prioritized.

• 🚫 Blocked Circle – Blocked provider.

Updating Prioritization or Block Status:

• Click the icon next to a provider's name to update their priority or block status.