

PCC Team Internal Escalations Guide
Please refer to the guides below for articles and resources regarding PCC escalations.
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Accusation of Privacy BreachCancellation of Vaccine AppointmentDOH Portal ErrorExpired or Medical Equipment ComplaintFalse Positive PCR Is Vaccine Medically AppropriateIs Medical Massage Appropriate for My ConditionNurse License or Insurance ExpiredPatient Reaction After Nurse LeavesPCC Patient Reports Injury or InfectionPatient Requests New Vaccine CardPatient Vaccine Reaction Nurse On-SiteProvider Repeated CancellationsPCC Request for Doctors Note for ResultHIPAA Internal Knowledge Articles