PCC is Medical Massage Appropriate for My Condition

Use Case:

• VA Patient: Is medical massage appropriate due to existing condition

Response:

• Prior to receiving your medical massage referral, a VA Medical Center medical professional reviewed your medical history and current concerns and felt that medical massage would be beneficial. Should you have any medical updates, please check-in with your VA medical professional to confirm if medical massage is still advised. Would you like us to cancel your upcoming appointment or reschedule it for a later date?

Action:

• Escalate T&S >> T&S reports to Dr. Bob with patient’s message and reason for concern

• T&S to advise if Dr. Bob recommends cancelling treatments and escalating to the VA.