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PCC Accusation of Privacy Breach

Internal TrainingEscalationsPCC Escalations

PCC Accusation of Privacy Breach

Use Case:

  • Accusation of privacy breach

Response:

  • Email/Chat/VM/Text: DNE Escalate to T + S in T + S Slack. If very severe, call T&S Directly and send a text

  • Forward this issue to privacy@zeel.com where Tamara will handle the data removal if needed.

  • For VA: Zeel takes data privacy very seriously and is compliant with HIPAA regulations. As part of our partnership with the Department of Veterans Affairs, we must meet all security compliance standards. 

Action:

  • Escalate to T + S *(PCC team needs training guide on privacy rules) 


Trust & Safety Escalation Chart