Oriented and Open to Network Properties

Spas on the network will be listed as either "Open to the Network" or "Oriented Only."

Key Differences:

• "Open to the Network" – Any provider can be confirmed for an appointment without attending an orientation.

• "Oriented Only" – A provider must be oriented with the Spa before they can be confirmed.

How to Determine a Spa’s Status:

• The notes section on the appointment will indicate whether the Spa is Open to the Network or Oriented Only.

• If a Spa is Oriented Only, a provider who has completed orientation must be assigned.

How Providers Become Oriented:

• Providers must attend a training session before their first appointment.

• Some Spas offer scheduled orientations that are sent out to providers in the area.

Identifying an Oriented Provider:

• Providers who are oriented with a Spa will have a graduation cap icon next to their name when submitting availability for an appointment.

• A provider’s profile page also lists the properties they are oriented with.