Injury T4 Escalation

Tier 4 Injury

Use Case - Allegation of an extreme or potentially life-threatening injury, including severe injury, emergency treatment, hospitalization, or immediate medical risk. Emergency services may have been called.

Handle Protocol - Send an appropriate transfer message and immediately call the Trust & Safety member on duty until someone picks up the phone. See below for more details.

Transfer messages -

• CS Transfer to T&S - Generic Transfer

We are notifying our Trust and Safety team now.