Cancelling Memberships

To terminate a membership, follow these steps:

  1. Navigate to "Manage Zeelot":

    • Scroll down and click on "Manage Zeelot."

  2. Locate the Cancellation Option:

    • Scroll to the bottom, past the lists of planned, completed, and canceled charges.

  3. Cancel the Membership:

    • Click "Cancel Membership."

    • Select a cancellation reason.

    • Click the red "Cancel Membership and Charge" button.

  4. Review the Cancellation Fee:

    • There is a $200.00 cancellation fee for early terminations.

    • This fee will not be charged unless you check the box labeled "Charge $200 Fee."

    • If the checkbox is not visible, the client has already fulfilled their contract.